Product Owner

About the role

Join our product team where you will be working with Agile Scrum teams to solve customer and business problems through high-quality software solutions.

You will define and support the prioritisation of product features, manage the product backlog and work closely with cross functional teams to deliver impactful solutions aligned with business goals.

You’ll understand the competitive landscape, our clients’ goals and aspirations, along with our strategic goals, allowing you to deliver the product roadmap.

If this sounds like you, we’d love to hear from you, apply today!

What you’ll be getting up to

• Build world class products that are loved by users, delivering high quality solutions on time and within budget.
• Use business analysis techniques to scope and define user requirements accurately, ensuring alignment with product goals and objectives.
• Act as the primary point of contact for stakeholders, gathering requirements and translating them into detailed user stories and acceptance criteria.
• Create wireframes and mockups to bring ideas to life visually.
• Be a key part of sprint planning, refinement and review sessions, ensuring the team stays focused on delivering value.
• Monitor and evaluate product progress, defining and tracking key performance indicators (KPIs) to measure success.
• Identify market opportunities, customer needs and the competitive landscape to inform product decisions.
• Manage a comprehensive product roadmap that balances short term priorities with long term strategic goals.
• Communicate product plans, progress and outcomes to the wider business.
• Maintain a strong understanding of the customer experience and gather feedback to inform future product decisions.
• Collaborate with development teams to ensure deliverables meet quality standards and business requirements.
• Liaise with all relevant teams to support the development and maintenance of client offerings, ensuring the company remains at the forefront of the industry and retains a competitive edge.
• Produce product release notes to communicate updates effectively.
• Guide and grow the performance of the company, embedding positive cultures and work ethics.

What we're looking for

The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focussing on solutions. We listen to understand client needs, delivering expert guidance and high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focussing on innovation.  

Must-haves:

• Proven track record in managing product backlogs, defining user stories, and collaborating effectively within Agile teams.
• Demonstrated experience in delivering value-driven products on time and within scope, ensuring alignment with business objectives.
• Proficient in using product management tools and Agile methodologies (e.g., Scrum, Kanban), with hands-on experience using tools such as Aha!, Jira, Confluence, or similar platforms.
• Extensive knowledge of SaaS and facilities management (FM) industries, with a strong understanding of relevant business practices and trends.

Nice-to-haves:

• Excellent analytical, strategic thinking, and problem-solving skills.
• Flexibility in adjusting to changing priorities and feedback
• Ability to think critically, overcome obstacles and find effective solutions
• Excellent time management skills to balance multiple tasks

Why join us?

We put people first—whether it’s our customers or our colleagues. When you join us, you’ll be part of a supportive team that values collaboration, innovation, and professional growth. We’ll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way.

Our benefits

We aim to support our colleagues both professionally and personally. Here’s a snapshot of what we offer:

• Salary: £35,000 – £40,000 per annum
• Location: Remote with occasional travel where necessary for team meetings ect
• Working Pattern: Monday to Friday 9-5:30pm with an hour unpaid lunch break
• Annual Leave: 25 days of annual leave, plus bank holidays.
• Wellbeing – Health cash plan, gym discounts, cycle to work scheme and an enhanced employee assistance programme
• Financial – salary sacrifice pension scheme and exclusive shopping discounts
• Family – we enhance statutory entitlements for family leave policies
• Community – volunteer days and religious holiday swaps
• Social – we host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work
• Development – we’ll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library

Contact information

Leigh Walker